With more shoppers buying home and garden leisure products online, there are now several ‘click to buy’ hot tub retailers in the UK. Buying online offers, quick and easy access to information and products with fast delivery and payment. However, it is still important that the customer experience you gain from ‘instore’ is not lost. As with any purchase, it is important to know what you are buying and how good it really is.
Many customers are enticed by online Hot Tub retailers due to the often competitive, sensational pricing – only later to regret the purchase to no aftersales support, low reliability and excessive running costs.
And so this is where the story of British Hot Tubs begins… Who are we? And what makes us different?
With over 40 years’ experience in the industry we have created a range of hot tubs specific for the UK market, with the sole purpose of achieving the goal of providing a high specification, high quality, long term durability - better value hot tub. Which also adheres to international standards and is fit for the UK's variable climate.
The creativity and design behind devising our British Hot Tub range has taken years of research and development – to ensure the ultimate product portfolio specific for our UK market.
In the short term, however, it is necessary for us to create our spas from a dedicated factory in China - we do not hide this fact – their advanced innovation in manufacturing and engineering is second to none and ahead of many other countries. One of the most well-known mobile devices; Apple iPhone, is also built here. The staff at our factories are fully trained and educated on the higher standard of manufacturing and know that our product range is British engineered in every way.
We have invested 12 months and a huge budget in creating the right partnership, the right designs and the right processes - this is important to us to ensure that our customers will buy a product that is reliable, safe and energy efficient.
British Hot Tubs is a WhatSpa? Approved manufacturer. See our current certificate of approval here.
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